Privacy Policy

Effective Date: July 1, 2026

Bodwell’s Septic Service, LLC (“Bodwell’s,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or submit information through our online forms.

1. Information We Collect

When you submit an appointment request, service request, contact form, or other form on our website, we may collect information such as:

Your name
Telephone number
Email address
Property or service address
Information about your septic system or requested service
Appointment preferences
Any other information you voluntarily provide through our forms

2. How We Use Your Information

We use the information you provide primarily for our internal business purposes, including to:

Respond to appointment and service requests
Contact you regarding requested services
Schedule and manage appointments
Provide septic pumping, inspection, maintenance, and other requested services
Communicate with you about your service
Maintain customer and service records
Improve our website and customer service
Respond to questions or requests submitted through our website
Comply with applicable legal and regulatory requirements

We do not use customer information for purposes unrelated to our business without a legitimate reason or your consent where required.

3. We Do Not Sell Your Information

Bodwell’s Septic Service, LLC does not sell, rent, or trade customers’ personal information to third parties. Opt-in information for SMS messaging will not be shared.

Information submitted through our website is used primarily for our internal business operations and to provide the services requested by our customers.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the website, improve website performance, and provide certain website features.

5. Communications

If you provide your telephone number or email address through our website, we may use that information to respond to your request, schedule services, provide service-related communications, or otherwise communicate with you regarding your relationship with Bodwell’s.

We will not sell your contact information to third parties for their marketing purposes.

6. Protection of Your Information

We take reasonable measures to protect the personal information we maintain from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information submitted through our website.

7. How Long We Keep Information

We retain customer information for as long as reasonably necessary for legitimate business purposes, including providing services, maintaining business and service records, resolving disputes, and complying with applicable legal, accounting, and regulatory requirements.

When information is no longer reasonably necessary, we may delete or securely dispose of it.

8. Your Privacy Rights

You may contact us to ask about the personal information we maintain about you or to request that we correct inaccurate information.

Depending on applicable law, you may also have additional rights regarding your personal information.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

9. Children's Privacy

Our website and services are intended for general audiences and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to periodically review this page for the most current version.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Bodwell’s Septic Service, LLC
New Hampshire
Phone: 603-772-3494
Email: info@bodwells.com